Description: Increased public awareness of "hacking" activities has led to an increase in calls for organized response, some which have better intentions than understanding. The devil is always in the details. For the past 3 years, the State of Michigan has been cultivating a community of information security professionals and developing a team of volunteers to respond in the event of a cyber emergency. We have identified and addressed (sometimes multiple times, with varying degrees of success) issues including sponsorship, leadership, authorization, legislative and budgetary support, the makeup of stakeholder and customer groups, and other bedevilments. Other state governments are now reaching out to learn from Michigan,s experience. Some will undoubtedly create similar efforts in their own regions, potentially led by those who understand the importance of cyberdefense, without understanding cyberdefense itself. This presentation is an attempt to share our experience with practitioners and subject matter experts, so that when the organizers come calling, the practitioners will be equipped to contribute to the effort in the most effective way possible. Attendees will leave with detailed awareness of some of the pain points of a formal cyber volunteer organization, and some specific knowledge to bring to the table, when it is set.
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